
10 Storey Limited, trading as ‘Duck-Art’, is committed to protecting your right to privacy as a user of our online services. It is our policy to respect the privacy of private communication. The information you provide to us will be held on Duck-Art computers that are based in the UK. We collect information about our users in order to help us continually improve the service we offer and so that we can enter into commercial arrangements, including the sale of advertising space. Duck-Art will always adhere to the UK Data Protection Legislation. This Privacy Policy only relates to the Duck-Art on-line service and does not extend to your use of the Internet outside of the Duck-Art Website.
What data do we collect?
We will collect personal data as provided to us during the registration, subscription or purchase process, which you agree to supply us as accurate. We do not monitor your use of the Internet but we do use cookie technology to monitor your use of the Duck-Art Website and Services. This information is not stored alongside your personal data and will only be used on an anonymous, aggregated basis. We may hold personal data relating to the Services provided and the images downloaded in order to maintain and improve the service we offer.
What do we do with it?
We may use personal information about you to build up a profile of your interests and preferences.
Also there are times when we need to share the information we learn from you with other parties. However, the information we hold concerning our customers is an integral part of our business and we will not sell or rent this information to anyone else.
However, we will send personal information about our customers to other companies or people as follows:
Agents This will be when we use other companies or people to perform functions for us such as payment processing, order processing, e-mailing, customer service etc. The agents can the information so that they can perform the specific function but not for any other purpose.
Promotions We sometimes would like to promote other companies’ products or services on our Website and we may send these promotions directly to our customers. We do not pass on your details to the company. If you would not like us to do this for you then please let us know by e-mailing us at info@duck-art.com.
Business changes If we sell all, or a substantial part of our business then our customer information is recognised as being part of the business. As such the customer information is likely to be transferred.
Compliance with law We will release personal information when required to do so by law. We may also exchange information with other companies and organisations for the purposes of fraud protection and credit risk management.
What security do we have?
Our intention is to protect your information from misuse, theft and change. All information, in relation to you, is accessed by us using secure technology. In order to provide a safe and secure environment for your personal information we always try to use current technology. Firewalls are used to block unauthorised access to our servers and physical security is used to prevent unauthorised access to the physical servers.
You can greatly assist us in this by ensuring that you do not pass your personal details, login, password, account name etc. on to anyone who is not authorised by you and by using a password which would be difficult to guess or get hold of.
What are Cookies and why do we use them?
A cookie is a small data file that Websites write to your hard drive when you visit them. A cookie can’t read files from your hard drive nor can a cookie file be read by any other Website than the one that created it. The only personal information a cookie can hold is information that the user gives. Cookies greatly assist us in providing you with a more personal experience on our Website and it gives us a way of checking your identity. Neither your security nor privacy are compromised when you accept a cookie from the Duck-Art website.
If we need to change our Privacy Statement then we will do so by updating the Website and placing a note regarding this in our News items.
If you would like any further information regarding this policy or have any comments or suggestions please send an e-mail to info@duck-art.com.